Terms & Conditions

Entourage Events

Last Updated: Sept 24, 2026

1. Introduction

Welcome to Entourage Events.

These Terms & Conditions govern your use of our website, inquiries about our services, and, where applicable, services provided by Entourage Events.

By accessing our website or engaging our services, you agree to these Terms to the extent permitted by applicable law.

Website: https://entourage.jumpersagency.com/

Legal Business Name: Entourage

Business Address: [Insert Official Business Address]

2. Our Services

Entourage Events provides event planning, design, management, and production services, which may include:

Corporate events and conferences.
Exhibitions and trade shows.
Brand activations and promotional events.
Event concept development and creative design.
Event production and logistical coordination.
Event registration and guest management.
Other event-related services agreed upon with clients.

The specific scope of services will be defined in an applicable quotation, proposal, or written agreement.

3. Service Inquiries and Quotations

Customers may request information or quotations through our website, WhatsApp, email, or other official communication channels.

Submitting an inquiry does not create a binding service agreement.

Quotations are subject to availability, scope, and any stated validity period.

4. Bookings and Agreements

An event booking is confirmed only when the conditions specified in the relevant written agreement or accepted quotation have been fulfilled.

These conditions may include written confirmation, an agreed deposit, or other documented requirements.

Specific project agreements may contain additional or different terms.

5. Pricing and Payments

Prices depend on the event scope, location, services, resources, and other project requirements.

Applicable taxes, fees, payment schedules, and deposit requirements will be stated in the relevant quotation or agreement.

Customers are responsible for making payments according to the agreed terms.

6. Changes, Postponements, and Cancellations

Requests to modify, postpone, or cancel an event must be communicated through an official company contact channel.

Any applicable cancellation fees, refunds, rescheduling conditions, and non-refundable third-party costs will be governed by the relevant written agreement and applicable law.

Entourage Events will communicate material changes affecting agreed services.

7. Client Responsibilities

Clients agree to:

Provide accurate event information and requirements.
Communicate material changes in a timely manner.
Obtain necessary permissions or approvals assigned to them under the agreement.
Make agreed payments on time.
Cooperate with reasonable event planning and operational requirements.
Ensure that requested activities comply with applicable laws and venue requirements.

8. Third-Party Suppliers

Some events may involve venues, contractors, technical providers, transportation companies, and other suppliers.

The responsibilities of Entourage Events and any third-party suppliers will be determined by the applicable agreement and law.

We are not responsible for matters outside our agreed scope except where liability arises under applicable law or contract.

9. Website Use

You agree not to:

Use our website for unlawful purposes.
Submit false, misleading, or fraudulent information.
Attempt unauthorized access to our systems.
Interfere with the operation or security of our website.
Infringe intellectual property rights.

We may restrict misuse of our website where legally permitted.

10. Intellectual Property

Unless otherwise stated, website text, branding, designs, and original materials owned by Entourage Events are protected by applicable intellectual property laws.

You may not reproduce or commercially exploit our protected materials without authorization.

Ownership and usage rights for event-specific creative deliverables will be determined by the relevant service agreement.

11. WhatsApp Business Communications

Entourage Events may use the official WhatsApp Business Platform to respond to inquiries, provide customer support, coordinate events, and deliver relevant service updates.

Where required, we obtain appropriate consent before initiating WhatsApp messages.

We do not authorize unsolicited bulk messaging or misleading communications.

Recipients may opt out of optional WhatsApp communications by replying STOP or contacting us through our official channels.

Use of WhatsApp is also subject to applicable WhatsApp terms and policies.

12. Privacy and Data Protection

Personal information is handled in accordance with our Privacy Policy and applicable data protection requirements.

Privacy Policy: https://entourage.jumpersagency.com/privacy-policy/

13. Service Availability

We aim to provide accurate website information and reliable communication channels.

However, we do not guarantee uninterrupted website availability or error-free operation.

We may update website content and service descriptions when necessary.

14. Limitation of Liability

To the extent permitted by applicable law, liability relating to our services will be governed by the relevant written agreement and applicable legal requirements.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

15. Force Majeure

Events outside reasonable control, including natural disasters, government restrictions, major infrastructure disruptions, or other extraordinary circumstances, may affect event delivery.

The consequences of such events, including postponement, cancellation, and payment obligations, will be governed by the relevant agreement and applicable law.

16. Governing Law

These Terms are governed by the laws of [Insert Applicable Country or Jurisdiction], subject to mandatory legal protections that may apply.

Any dispute resolution procedure will be determined by the applicable agreement and law.

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated versions will be published on our website with the applicable revision date.

Changes will not automatically alter existing signed service agreements.

18. Contact Information