Privacy Policy

Entourage Events

Last Updated: Sept 24, 2026

1. Introduction

Entourage Events (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, inquire about our services, book an event, or communicate with us through WhatsApp, email, telephone, or other channels.

Website: https://entourage.jumpersagency.com/

Legal Business Name: [Insert Registered Legal Business Name]

Business Address: [Insert Official Business Address]

Contact Email: [Insert Official Business Email]

2. Information We Collect

Depending on how you interact with us, we may collect:

Full name and contact information, including email address and phone number.
Company or organization name.
Event inquiries, preferences, dates, locations, and requirements.
Booking, quotation, payment, and transaction information.
Messages and information you provide through WhatsApp, email, or contact forms.
Technical information, including IP address, browser type, and website usage data, where applicable.
Marketing communication preferences and consent records.

We collect information directly from you and, where appropriate, through authorized representatives or service providers.

3. How We Use Your Information

We may use personal information to:

Respond to inquiries and provide customer support.
Prepare event proposals, quotations, and service agreements.
Manage event bookings, planning, coordination, and delivery.
Send booking confirmations, event reminders, scheduling updates, and service notifications.
Communicate through WhatsApp when permitted under applicable requirements.
Send promotional messages only where we have obtained any required consent.
Improve our website, services, and customer experience.
Comply with applicable legal and regulatory obligations.

4. WhatsApp Business Communications

Entourage Events may use the official WhatsApp Business Platform, including WhatsApp Cloud API, to communicate with customers.

We may send:

Responses to customer inquiries.
Event booking and registration confirmations.
Event scheduling and logistical updates.
Event reminders.
Customer support messages.
Promotional communications where the recipient has provided appropriate consent.

Providing a phone number alone does not automatically constitute consent to receive promotional WhatsApp messages.

Before initiating WhatsApp communications, we obtain the required opt-in, clearly identify Entourage Events, and explain the types of messages recipients may receive.

We may retain records of consent, including the date, source, and communication preferences.

Recipients can request to stop WhatsApp communications by replying STOP or contacting us directly. We will honor applicable opt-out requests.

We use approved WhatsApp message templates where required by WhatsApp Business Platform rules.

5. Information Sharing

We do not sell personal information.

Where necessary for our business operations, we may share relevant information with:

Meta Platforms and WhatsApp for messaging services.
Authorized technology, hosting, and communications service providers.
Event venues, vendors, and suppliers where necessary to deliver requested services.
Payment processors where applicable.
Legal or regulatory authorities where disclosure is required by law.

We seek to limit disclosures to information reasonably necessary for the relevant purpose and apply appropriate contractual and security safeguards.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including service delivery, customer support, recordkeeping, legal compliance, and dispute resolution.

Retention periods depend on the category of information and applicable requirements.

We delete or anonymize personal information when it is no longer required, unless continued retention is legally necessary.

7. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

8. Cookies and Website Technologies

Our website may use cookies and similar technologies for essential website functionality, performance measurement, and analytics, where applicable.

Where required by law, we obtain consent before using non-essential cookies.

9. Your Privacy Rights

Subject to applicable law, you may request to:

Access personal information we hold about you.
Correct inaccurate information.
Delete personal information where permitted.
Withdraw consent for optional communications.
Object to certain uses of your information where applicable.

To submit a request, contact us using the email address provided below.

10. Third-Party Services

Our website and communications may use third-party platforms, including WhatsApp.

Your use of these services may also be subject to their respective privacy policies and terms.

11. International Data Processing

Some service providers may process or store information outside your country.

Where applicable, we take appropriate measures to comply with relevant data protection requirements.

12. Children’s Privacy

Our services are not directed toward children. We do not knowingly collect personal information from children in violation of applicable law.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements.

The latest version will be published on this website with an updated effective date.

14. Contact Us

For privacy inquiries or requests:

Entourage

Legal Business Name: Entourage

Email: hello@entourage.jumpersagency.com

Address: [Official Business Address]

Website: https://entourage.jumpersagency.com/